During my time at Copperfield’s Books, I was asked to produce a document to facilitate the training of new employees. The document serves as a how-to guide, and covers receiving new shipments, both from vendors, and from other Copperfield’s locations, as well as vendor returns. It includes both quick start guides for easy reference, as well as detailed instructions for training purposes.
The document was created in Microsoft Word, and was used successfully to train new hires, as well as to train current employees on new skills. A sample consisting of the first three pages of the document can be viewed here.